Terms of service
OVERVIEW
Welcome to Heartlyne! The terms “we”, “us” and “our” refer to Heartlyne. Heartlyne operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Heartlyne uses Shopify technology to power and deliver the Services.
These Terms and Conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.
SECTION 1 — ACCESS & ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing any products, you may be asked to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 — OUR PRODUCTS
We make every effort to display our products and services as accurately as possible. However, please note that colours and appearance may vary depending on the device used and your screen settings.
We do not guarantee that the appearance or quality of any product or service purchased by you will meet your expectations or exactly match what is displayed on our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. We may also limit the quantities of any products offered on a case-by-case basis.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Heartlyne reserves the right to accept or reject any order for any reason, at our sole discretion. Your order is not considered accepted until we confirm acceptance. We must receive and process payment before your order is accepted.
Please review your order carefully before submitting it, as Heartlyne may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number provided at checkout.
Purchases are subject to return or exchange only in accordance with our Refund Policy.
You represent and warrant that purchases made through our store are for personal or household use and not for commercial resale or export.
SECTION 4 — PRICING & BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email. Unless explicitly stated, published prices do not include taxes, shipping, handling, customs duties, or import fees.
We may occasionally run promotions that are governed by separate terms. In the event of a conflict, the promotion terms will prevail over these Terms.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store and to promptly update your account and other information as needed.
SECTION 5 — SHIPPING & DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guarantees. We are not responsible for delays caused by carriers, customs processing, or events outside our control.
Title and risk of loss pass to you once we transfer the products to the carrier.
SECTION 6 — INTELLECTUAL PROPERTY
All content and materials available through the Services, including but not limited to trademarks, branding, text, displays, images, graphics, product reviews, video, and audio, as well as the design, selection, and arrangement thereof, are owned by Heartlyne, its affiliates, or its licensors and are protected by intellectual property laws.
These Terms allow you to use the Services only for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools as part of the Services which we do not monitor or control. You acknowledge that we provide access to such tools “as is” and “as available,” without warranties of any kind, and we shall have no liability arising from your use of optional third-party tools.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain materials and links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites you choose to access. Your access to third-party websites is at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Heartlyne uses Shopify to power the Services. However, any sales and purchases made on our store are made directly with Heartlyne. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sale between you and Heartlyne, including any injuries, damages, or losses resulting from products purchased. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with Heartlyne.
SECTION 10 — PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify may collect and process personal information related to your access and use of the Services in order to provide and improve the Services. Please review our Privacy Policy for details on how we, Shopify, and our partners handle your data.
SECTION 11 — FEEDBACK
If you submit any ideas, suggestions, feedback, reviews, proposals, or other content (“Feedback”), you grant Heartlyne a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial use.
SECTION 12 — ERRORS, INACCURACIES & OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you submit your order).
SECTION 13 — PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to use the Services to violate laws, infringe intellectual property rights, harass others, transmit false information, distribute spam, upload malware, scrape data, or interfere with the security and operation of the Services.
We reserve the right to suspend or terminate access to the Services if we determine, in our sole discretion, that you have violated these Terms.
SECTION 14 — TERMINATION
We may terminate this agreement or your access to the Services at any time, without notice, at our sole discretion. You remain responsible for all amounts due up to and including the date of termination.
SECTION 15 — DISCLAIMER OF WARRANTIES
Except as expressly stated by Heartlyne, the Services and all products offered through the Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. Some jurisdictions do not allow certain warranty disclaimers, so some of these disclaimers may not apply to you.
SECTION 16 — LIMITATION OF LIABILITY
To the maximum extent permitted by law, Heartlyne (and Shopify and their respective affiliates) shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.
SECTION 17 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Heartlyne, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, and legal fees arising from your breach of these Terms, your violation of laws, or your use of the Services.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, such provision will be enforceable to the fullest extent permitted by law, and the remaining provisions will remain valid and enforceable.
SECTION 19 — ENTIRE AGREEMENT
These Terms and any policies posted by us constitute the entire agreement between you and Heartlyne regarding your use of the Services and supersede any prior agreements or communications.
SECTION 20 — ASSIGNMENT
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms and our rights and obligations without notice.
SECTION 21 — GOVERNING LAW
These Terms and any separate agreements shall be governed by and construed in accordance with the laws and courts of the jurisdiction where Heartlyne is established.
SECTION 22 — HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 23 — CHANGES TO TERMS
You can review the most current version of the Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates on our website. Your continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 24 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to heart.lynee@gmail.com.
Trade name: Heartlyne
Email: heart.lynee@gmail.com
Physical address: Rua da Bica, Charneca de Caparica, 2820 Setúbal, Portugal